FAQ
Do you offer a subscription program?
We do! You can sign up to receive a flavor of your choice on an auto-recurring subscription that you can choose to receive every 30, 60, or 90 days. You must commit to a minimum of three shipments total and you cannot cancel before receiving three shipments.
Is there a fee to sign up for a subscription?
There’s no additional fee to sign up! You’ll just pay for your order and checkout as usual. We’ll always send you a 3-day heads up before we charge your card for your next order.
What are the benefits of signing up for a subscription?
Each subscription order is eligible for an automatic 20% off discount and free shipping.
What if I want to cancel my subscription?
You can cancel your subscription after receiving the minimum of 3 total shipments. We cannot cancel subscriptions that haven’t received 3 or more shipments. If you have questions about our policy, please reach out to hello@skinnydipped.com.
Can I change the frequency of my orders?
Yes, you can! Login to skinnydipped.com with the same login information you used to complete your subscription order. From there, click “my account” and you’ll see the option to change the frequency of your subscription shipments.
Can I change the variety of products I receive?
Unfortunately, once you’ve chosen the item you’d like to subscribe to, there’s no way to change the product until you’ve received 3 shipments. We recommend subscribing to receive our new variety pack so you get the best of all 4 of our flavors each time!
When will my order ship?
Orders take between 3-5 business days to be picked, packed, and shipped. If you have questions about an order in progress, please login to your account on skinnydipped.com or email hello@skinnydipped.com.
Will my chocolate melt in the summer?
We ship all of our orders on ice from May - September so your almonds won’t melt in transit! Keep in mind, orders in the summer only ship Monday – Wednesday so if you’d rather have us ship to a different address, please update your account before you order!